Registered business in Zambia
Phone repairs, without the guesswork.
Book online, approve an itemised quote before a single screw is turned, then follow the repair live from collection to delivery.
- Itemised quote before any work
- Live repair status tracking
- Pickup & delivery in Lusaka
How it works
Four steps, no surprises
The whole process is designed so you always know what is happening to your device and what it will cost.
- 01
Tell us what's wrong
Describe the device and the fault. It takes about two minutes, and you can add photos.
- 02
Get an itemised quote
A technician assesses the device and sends a written, itemised price. Nothing is fixed before you approve it.
- 03
Pick how it reaches us
Walk in, have us collect it, have it delivered back, or both with the Premium plan.
- 04
Follow it to completion
Every status change is recorded and visible in your dashboard, ending with a receipt you can download.
Service plans
Choose how your device travels
Every plan includes the same repair work, the same itemised quote and the same live tracking. The difference is only how the device gets to us and back.
Walk In
Drop off and collect in person
- Drop off at our service centre
- Collect in person when ready
- Standard repair queue
- Email notifications
Pick Up
We collect from you
- We collect from your door
- Collect in person when ready
- Standard repair queue
- Email notifications
Delivery
We return it to you
- Drop off at our service centre
- Delivered back to your door
- Standard repair queue
- Email notifications
Premium
Most completeCollected, prioritised, delivered
- Collection from your door
- Delivered back to your door
- Priority repair queue
- Dedicated technician assigned
- SMS and email notifications
We do not publish fixed repair prices, because no two faults are the same. You receive a personalised, itemised quote after assessment and approve it before any work begins.
Why us
Trust built on record, not on promises
Handing over your phone requires trust. Rather than ask for it, we make each part of the process something you can see and keep a copy of.
Written quote before work
Your quote arrives as an itemised list of parts and labour. Work only starts once you approve it.
Every status change recorded
Each step of the repair is timestamped and kept on your booking, so the history is auditable rather than verbal.
Pay by mobile money
Deposits and balances are paid through mobile money, with a confirmation for each transaction.
Downloadable receipt
Quotes and payment receipts are issued as PDFs you can keep, forward, or bring back with the device.
Collection and delivery
Choose a plan that collects the device from you, returns it, or both, anywhere we cover in Lusaka.
A registered business
LuminOus Volt is registered in Zambia under PACRA business number 320261071417.
Get a quote on your repair today
Booking takes about two minutes, and costs nothing until you approve the quote.